Continuous Training and Monitoring
Our reputation as the region’s highest quality commercial cleaning service has been built upon superior service delivery through strict quality control. All our staff are thoroughly trained. Our continuous follow-up training ensures that the standards of cleanliness and hygiene are maintained at all times.
Dedicated area supervisors continually monitor all cleaning staff and carry out thorough quality control checks on your premises while they are on site. The extensive and ongoing staff training program developed with NSW State Training Services ensures that our staffs remain highly competent and aware.
An independent study found that 99% of our customers would recommend our service to other businesses.
Quality Control Measures
- Dedicated Site Managers and Area Supervisors
- Computerised Project Software – Tracking and Scheduling of All Cleaning and Building Maintenance Jobs
- Client Communication Books
- Quality Management Systems – ISO 9000 Standards
- Fully Licensed and Insured Staff and Tradies
- Testing and Tagging of All Our Equipment and Plant
- Independent Customer Satisfaction Surveying
- Customer Satisfaction Guarantee
Consistent quality with attention to detail has made us the preferred choice for all commercial cleaning and maintenance work across the Hunter Valley, Newcastle, Western Sydney and the Central Coast.